Privacy Policy
Privacy Policy
At Add The Frost, your privacy is important to us 💎 This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, place an order or interact with us online.
Information We Collect
When you visit our website or place an order, we may collect personal information including:
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Your name
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Email address
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Shipping and billing address
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Phone number
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Payment information
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Order history
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Information you provide when contacting us or signing up to our emails
We may also collect non-personal information such as browser type, device information and website activity through cookies and analytics tools.
How We Use Your Information
Your information may be used to:
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Process and ship your orders
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Communicate with you about your order
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Respond to enquiries or customer service requests
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Send marketing emails or updates (only if you subscribe)
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Improve our website, products and customer experience
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Prevent fraud or unauthorised activity
Email Marketing
If you subscribe to our email list, we may send you updates about new products, launches, offers and Add The Frost news ✨
You can unsubscribe at any time by clicking the unsubscribe link in our emails.
Payment Information
Payments made through our website are processed securely through trusted third-party payment providers such as Shopify Payments and PayPal. Add The Frost does not store your full payment details.
Shipping & Third Parties
We may share necessary information with trusted third parties including:
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Shipping providers (such as Australia Post)
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Payment processors
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Website and marketing platforms
Information is only shared where necessary to operate our business and fulfil your orders.
Cookies & Analytics
Our website may use cookies and analytics tools to improve your browsing experience and understand how visitors use our site.
You can choose to disable cookies through your browser settings if preferred.
Data Security
We take reasonable steps to protect your personal information and keep it secure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of or deletion of your personal information at any time by contacting us.
Changes To This Policy
Add The Frost may update this Privacy Policy from time to time. Changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at: